Tag Archives: Customer Service

Bring back the Ban

Posted on Monday, 10 August 2009 by Ferrel

I have been known to specifically use the term integrity when I discuss guild leadership and Sodality specifically. It has been a key pillar in everything I’ve done since I was first given an officer flag. When I say that … Continue reading →

Posted in MMO Design | Tagged , , | 8 Comments

Off Topic: The Palm Pre and Sprint Customer Service

Posted on Saturday, 13 June 2009 by Ferrel

I recognize that this article will not be, in any way, related to MMOs other than as an example of how not to conduct customer service but I felt like I needed to write it. Therapy you know. This is … Continue reading →

Posted in PC Slant | Tagged , , | Leave a comment