And then they baaaaaanned me!

“And then they banned me” is sung to the tune of “I did it my way” as popularized by Frank Sinatra. Just kidding, I’m not actually going to sing for you today. Perhaps one day on one of my podcasts. I have been working on Dr. Horrible’s sing along songs lately. You may remember that just a few days back I wrote a story about how my WoW account had been hacked. I mentioned that the usual “it is your fault” stuff wouldn’t fly. I have an update to that story

After my super successful dealings with Blizzard’s customer service agent I went about my business. Yesterday, however, I received an email that I had been banned for using an exploit in game! Well I’m sure I did! Only, that wasn’t me and I thought Blizzard knew that considering that, you know, I called them and told them! There was no suspension, no warning, just a “you’re gone sucker!” Which is crazy in my eyes. The hacker had access to Ferrel for less than a week. That individual generated enough bannable offenses in that time to get me a ticket out? Wow! Now my option is to “dispute these charges” through another system.

I sent an email to the CSR who originally helped me (because he said I could if I had issues) and received the generic response back from another CSR that I had to use the dispute system. This really seems silly to me. I’ve become a victim of bureaucracy and automated systems! Help, help I’m being oppressed! At any rate I thought this was funny. It is the kind of thing I used to read about back in my EQ1 days when a GM would go off the reservation. I’ll let you know how it comes out (but feel free to speed the process by twittering it. That is, evidently, the only way to get a company to do speedy customer service these days).